32 Allworth Street, Northgate, Queensland 4013, Australia
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0412 750 940


DS Energy Services

Welcome to DS Energy Services - your solar installations partner

Privacy Policy

Privacy Policy

 DS Energy Services regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all DS Energy Services users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should fist contact Shane Kennedy at 0412 750 940.  

Collection of Information

In order to use the DS Energy Services website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by DS Energy Services is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.  

Use of Collected Information

  

Any details collected from DS Energy Services customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development. Storage of Collected Information The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at admin@dsenergyservices.com.au.

Access to collected information

  

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@dsenergyservices.com.au

Communications

DS Energy Services uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at admin@dsenergyservices.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.  

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.